Returns & Exchanges

Due to the perishable nature of our hand-packed pickles and specialty food items, we cannot accept returns once a product has been opened. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery to ensure a prompt resolution.

Return Process

• 1.
  Contact Support

  Send an email to our team with your order number and a brief explanation of the issue regarding your shipment.

• 2.
  Provide Documentation

  Attach clear photos of the packaging and the specific product damage to help us file a claim with the carrier.

• 3.
  Review Process

  Our quality assurance team will review your request within 2 business days to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will either ship out a fresh replacement at no cost to you or issue a credit back to your original payment method.